Frequently Asked Questions


What is the Loyalty Rewards program?

Loyalty Rewards is Young Living’s monthly box. You pick out your products and can edit, change, update the products each month. Just order at least 50PV each month and earn points back. Chance to earn free gifts with qualifying purchases each month. And receive a free diffuser on your second consecutive Loyalty Rewards order for brand new to LR members. Learn more about Loyalty Rewards here including how to earn points, how redeem points, and more!

Q. How do I redeem my loyalty points?

A. You can redeem your points at checkout by selecting Apply Points.  

Q. Where can I see my Loyalty Rewards information, such as points earned, points expiring soon, etc.?

A. You can view all of your Loyalty Rewards information by hovering over My Account (located at the top right of Young Living’s home page when you’re logged in) and selecting My Rewards from the dropdown menu.

Q. Can I use my points for promotional products such as discounted items?

A. No. If you use points to purchase a promotional item, you will not receive discounted pricing. Please note that some promotional items will not be available for purchase with points at all.


Product Guide

Find the 2023 Product Guide here


What is PV Assistant?

PV Assistant is an EASY way to make sure you always hit your desired PV amount.

  1. Log in to your account and go to Loyalty Rewards.
  2. Below your address and payment info, you can click on that month’s order or PV Assistant.
  3. Click to make it Active and set your minimum order PV amount.
  4. Add your favorite products: lip balm, lemon essential oil, lavender essential oil, Thieves Household Cleaner are just a few examples!

How do I share Young Living with others?

You have some simple options for sharing these products. When someone mentions a product you use just let them know you have a 10% code for their first order: SHAREYL

You can make a wishlist by going to your personal account. Click MY ACCOUNT, scroll down to find WISHLIST. Follow prompts and set up products you want to share. Send your friend the link. 

You can set up multiple WISHLISTS  to use with different people and different needs.

Send your personal link to anyone or post it in a message. Simply go to your account page again. On the  far left side you will find a list. Scroll down to SHARE YL.

Check out the Share YL page!


Brand Partner: Are you Commission Qualified?

One question asked often is what does my order need to be in order to make sure I am qualified for commissions? What if my loyalty order was under 100 pv? Will I still receive a commission? Or do I have to order again so I have 100 pv for the month?

ANSWER: It depends on your rank.

Below Silver you need 100 cv (customer volume). That’s the pv for your own purchase plus the purchases of any customers you’ve enrolled. Silver and above requirements are a 100pv – personal volume; so would require you placing an additional 50pv. See the Compensation Plan. You can also look in your Virtual Office to make sure you have ‘Commission Qualified’ by your name.


What about bonuses on new enrollments?

As the Enroller you get a full 50% commission as a bonus for the first month’s orders of a new enrollment. Month 2 & 3 of that new enrollment will give you 25% commission of their orders each month. This is why it is so important to help new enrollees sign up for Loyalty Rewards with their first order!

There are more bonuses but this is the main one for new enrollers.

You  have many friends who will be interested in your testimonies and products. Remember that they may not ask for your help or even mention they want the products. You can always use this simple phrase….”Are you ready to try some Ningxia (or whatever product)? I can help you right now.” Then walk them through the enrollment process.


Check out more trending questions on the Young Living website.

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